100 – A snapshot of the learnings, state-of-play, and the future of pharmacy

Review of our first 100 episodes with the host Robert Sztar, Snapshot of the state-of-play and a look at the biggest trends in pharmacy

Transpharmation Episode 100 [Length: 30 minutes] Since we started our journey together in Episode 1 (March 2014), we have been faced with a steady stream of fresh challenges Read More ...

99 – How to lawfully exit a poor performing pharmacy team member

Interview with David Bates, Managing Director - Workforce Guardian, Employee Poor Performance, Exit Strategies, How to avoid the biggest employer mistakes in managing terminations.

Employee Poor Performance [Length: 45 minutes] Welcome to the Dark Side… The dark side of managing our people that is. When despite our best efforts to empower team members Read More ...

98 – How to unlock the full potential of GuildCare and streamline your pharmacy’s professional services workflow

Interview with Ross Gallagher, CEO GuildLink, Best Practice uses of GuildCare, Insights from the Transpharmation Lab, Professional Services Workflow

GuildCare [Length: 45 minutes] The transition from a largely transactional model of pharmacy to where the relationships we have with our patients are placed at the centre of Read More ...

97 – How to boost your patient’s experience through mobile pharmacy platforms

Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms - SMS Reminders, Mobile Applications, Virtual Pharmacist, Digital Patient Experiences

Mobile Pharmacy Platforms [Length: 35 minutes] Transpharmation Action Series: Part 3 [Description] [Tweet Read More ...

96 – How to use social media in your pharmacy the ‘smart’ way (Transpharmation Action Series: Part 2)

Transpharmation Action Series Part 2: Social Media, 3 Social Media Experts, Next level Strategy, Social Media Planning & Scheduling, Technology Tools

Social Media for Pharmacy [Length: 45 minutes] Knowing that social media is now becoming a much bigger deal in both our personal life and in growing our 21st-century business Read More ...

95 – How to get clarity over your pharmacy’s current financial position (Transpharmation Action Series: Part 1)

Transpharmation Action Series: Part 1 hosted by Robert Sztar, Insights from Cloud Accounting and Processing Experts, 3 Next Actions to achieve financial clarity anywhere/anytime

Cloud Accounting and Financial Management Platforms for Pharmacy [Length: 23 minutes] Over the Christmas and New Year holidays, you may have spent some time travelling to a Read More ...

94 – How to utilise your pharmacy team’s personality differences as strengths not weaknesses

Interview with Andrew Pattinson, General Manager - Instigo,, Better Pharmacy team profiling, utilising personality differences as team strengths

Pharmacy Team Profiling [Length: 47 minutes] Tell me If this sounds familiar.. You have 2 pharmacy team members that despite your best efforts and strategies simply cannot Read More ...

92 – How to create smarter hiring and induction processes for your pharmacy

Interview with Sietel Gill, Pharmacy Owner, Chief Pharmacist - Lion Retail Management Group, Discover your core values, Why recruitment and induction should not be rushed.

Hiring and Induction [Length: 39 minutes] Now you may be thinking, discovering your core values and establishing your business's culture sounds too hard and too Read More ...