97 – How to boost your patient’s experience through mobile pharmacy platforms

Mobile Pharmacy Platforms [Length: 35 minutes]

Transpharmation Action Series: Part 3

[Description]

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In this episode you’ll learn about:

  • Transpharmation Action Series Part 3 – Mobile Pharmacy Platforms
  • Insights from 4 expert guests
  • FREE Downloadable template to track your progress
  • Your 3 Next Actions to implement effectively in your pharmacy

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Resources and Links mentioned:

  • Episode 21 – Josh Swinnerton
  • Episode 22 – Simon Herfort
  • Episode 36 – Ashley Falting
  • Episode 37 – Jon Hollenberg

Google’ eBook: Zero Moment of Truth

Get your 2016 Transpharmation Mobile Platform KPI Tracker

Click Here to Download (for FREE)
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3 Next Actions:

  1. Research and Add 1 extra mobility Sticky factor (beyond the pharmacy) to your pharmacy that can be measured.
  2. Measure, Track and Review your metrics  [Tip: Use a spreadsheet to track/monitor, click HERE to download our 2016 Mobile Platform Tracker]
  3. Optimise your web presence to match/enhance your in store experience

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Transpharmation Motivational Quote of the Week:

“When consumers hear about a product today, their first reaction is ‘Let me search online for it.’ And so they go on a journey of discovery: about a product, a service, an issue, an opportunity. Today you are not behind your competition. You are not behind the technology. You are behind your consumer.” — Rishad Tobaccowala Chief Strategy & Innovation Officer VivaKi
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This week’s episode of ‘Transpharmation’ is brought to you by:

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Tweetables:

 

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  • Bite-sized strategies from leading industry experts in 9 critical areas of your business:
    • Money
    • Operations
    • People Management
    • Patient Experience
    • Innovation
    • Partnerships with Suppliers & Healthcare Practitioners
    • IT Systems
    • Mobility
    • Automation
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Transpharmation Magazine Issue 4

 

 

 

 

 

 

 

 

 

Mobile Pharmacy Platforms [Length: 35 minutes]