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Masterclass – Google Apps for Pharmacy

by Robert Leave a Comment

Masterclass – Google Apps for Pharmacy

Google Apps for Pharmacy Masterclass What will I learn? How to create and maintain your digital QCPP Manual, No more last minute rushes before assessment. Learn Read More ...

Filed Under: Transpharmation Tagged With: Adrian Cosman-Jones, GMail, Google Apps, Google Drive, Google Hangouts, Google Sites

92 – How to create smarter hiring and induction processes for your pharmacy

by Robert Leave a Comment

92 – How to create smarter hiring and induction processes for your pharmacy

Hiring and Induction [Length: 39 minutes] Now you may be thinking, discovering your core values and establishing your business's culture sounds too hard and too Read More ...

Filed Under: Podcast, Transpharmation Tagged With: core values, culture, induction, lion retail management group, Operational Efficiency, People Management, performance management, Podcast, recruitment, sietel gill

91 – How to discover your pharmacy core values

by Robert Leave a Comment

91 – How to discover your pharmacy core values

Pharmacy Core Values [Length: 33 minutes] How often are we left scratching our heads when (another) pharmacy team member chooses to leave or needs to be released back into Read More ...

Filed Under: Podcast, Transpharmation Tagged With: core values, culture, induction, jim collins, lion retail management group, mission to mars, Operational Efficiency, People Management, Podcast, recruitment, sietel gill

90 – How to thrive in the face of adversity through specialising in pharmacy compounding

by Robert Leave a Comment

90 – How to thrive in the face of adversity through specialising in pharmacy compounding

Pharmacy Compounding [Length: 43 minutes] You’ve just borrowed a large sum of money to buy your first pharmacy, and within months you’ve noticed a familiar, yet intimidating Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Bova Compounding, Bovavet, business growth, challenges, discount pharmacies, efficiency, Nick Bova, People Management, personal development, pharmacy compounding, Podcast, resilience, specialty pharmacy

89 – How to maximise the productivity of your daily commute and create a better omnichannel retail experience

by Robert Leave a Comment

89 – How to maximise the productivity of your daily commute and create a better omnichannel retail experience

Productivity and Omnichannel Retail [Length: 22 minutes] As the end of 2015 fast approaches, I’d wager that our collective To-Do lists still contain many vital tasks that Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Apple Retail, Brian Walker, Chris Kyevetos, Customer experience, myAlumni, Omnichannel, personal development, Pharmacy Marketing, Podcast, Retail, Retail Doctor Group, Sneakerboy, Strategic Planning, team communication, Tim Kobe, Transpharmation

88 – How to improve your pharmacy customer experience by looking beyond profit

by Robert Leave a Comment

88 – How to improve your pharmacy customer experience by looking beyond profit

Pharmacy Customer Experience [Length: 46 minutes] Technology Is a great enabler of change and efficiency, and In our pharmacies It can help us leverage our time to create Read More ...

Filed Under: Podcast, Transpharmation Tagged With: a prescription for pharmacy, Customer experience, empathy, mouhamad zoghbi, Patient Centric Business Model, People Management, Podcast, profit, selling, service differentiation

87 – How pharmacy goal setting is your key to unlocking the doors of success

by Robert Leave a Comment

87 – How pharmacy goal setting is your key to unlocking the doors of success

Pharmacy Goal Setting [Length: 37 minutes] Over the past 18 months, I’ve enjoyed connecting with many listeners in-person, via email or social media and noticed a very common Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Complexica, goal failure, goal pyramid, Goal Setting, goal success, Innovation, Life in Half a Second, Matthew Michalewicz, new year’s resolutions, Podcast

86 – How to succeed with change management in your pharmacy

by Robert Leave a Comment

86 – How to succeed with change management in your pharmacy

Pharmacy Change Management [Length: 38 minutes] I’m sure you’d agree that the only constant in running a pharmacy business in the 21st century is change, yet It remains one Read More ...

Filed Under: Podcast, Transpharmation Tagged With: biggest mistakes, Change Management, disconnected team members, first steps, Leadership, Linda Miller, multi-generation workforce, new pharmacy roles, Operational Efficiency, People Management, pharmacy owner role, Pharmacy Profit Secrets, pharmacy workflow, Podcast, team engagement

85 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 2/2)

by Robert Leave a Comment

85 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 2/2)

Pharmacy Recruitment - Part 2/2 [Length: 36 minutes] As we learnt last week, to ensure that any new team member immediately adds value to your existing team, there is a lot Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Candidate Screening, employee brand, induction process, Interview Questions, Job Ads, Locum Co, my team, Operational Efficiency, People Management, pharmacy culture, pharmacy workplace, Podcast, recruitment mistakes, recruitment process, recruitment strategy, Sue Muller

84 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 1/2)

by Robert Leave a Comment

84 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 1/2)

Pharmacy Recruitment - Part 1/2 [Length: 29 minutes] In our quests to build smarter, more successful 21st-century businesses before it's too late, there is no greater asset Read More ...

Filed Under: Podcast, Transpharmation Tagged With: employee brand, induction process, Locum Co, my team, Operational Efficiency, People Management, pharmacy culture, pharmacy workplace, Podcast, recruitment mistakes, recruitment process, recruitment strategy, Sue Muller

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Latest Posts

  • Why disruption and pharmacy are a perfect marriage
  • 101 – How interactive training can help you build a high performance pharmacy team
  • 100 – A snapshot of the learnings, state-of-play, and the future of pharmacy
  • 99 – How to lawfully exit a poor performing pharmacy team member
  • 98 – How to unlock the full potential of GuildCare and streamline your pharmacy’s professional services workflow

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