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47 – How to inject a new patient centric revenue stream into your pharmacy

by Robert Leave a Comment

47 – How to inject a new patient centric revenue stream into your pharmacy

THIS EPISODE FEATURES: Interview with Anthony Huxley, Managing Director - Covad Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 5. Creating your Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: Covad, Health Insurance, Patient Centric Business Model, Pharmacy Freedom Index, Professional Services, Revenue Streams

46 – How to grow your Dose Administration Aid business by 300% in 1 square metre

by Robert Leave a Comment

46 – How to grow your Dose Administration Aid business by 300% in 1 square metre

THIS EPISODE FEATURES: Interview with John Tawadrous (Managing Partner, Think Pharmacy Kippa Ring) Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: Aged Care, Automation, Change Management, Dose Administration Aids, Innovation, Pharmacy Freedom Index

45 – How an accountant can transform your pharmacy financials into daily business insights

by Robert Leave a Comment

45 – How an accountant can transform your pharmacy financials into daily business insights

THIS EPISODE FEATURES: Interview with Peter Saccasan (Director of Pharmacy Services, RSM Bird Cameron) 5 Prescriptions for a Stress Free Holiday Pharmacy Freedom Index Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: Accountant, Dashboards, Key Performance Indicators, Pharmacy Accounting, Pharmacy Freedom Index, Virtual Financial Advisor

44 – How your accountant in the cloud can improve and grow your pharmacy everyday

by Robert Leave a Comment

44 – How your accountant in the cloud can improve and grow your pharmacy everyday

THIS EPISODE FEATURES: Interview with Amanda Fisher (Author and Managing Director, Connected Accountants) 5 Prescriptions for a Stress Free Holiday Pharmacy Freedom Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: Accountant, Business Planning, customer feedback, Goal Setting, partner feedback, Pharmacy Accounting, Pharmacy Freedom Index, team member feedback, Virtual Financial Advisor

43 – How to give your online pharmacy customers a warm welcome

by Robert Leave a Comment

43 – How to give your online pharmacy customers a warm welcome

THIS EPISODE FEATURES: Interview with Ian Bennett (Business Development Manager, Pharmacy4U) 5 Prescriptions for a Stress Free Holiday Pharmacy Freedom Index (PFI) Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: customer feedback, Customer Innovation, ecommerce, Multi-channel retailing, online pharmacy, partner feedback, Patient Centric Business Model, Pharmacy Freedom Index, team member feedback

42 – How to create remarkable customer experiences in your pharmacy

by Robert 2 Comments

42 – How to create remarkable customer experiences in your pharmacy

THIS EPISODE FEATURES: Interview with Iven Frangi (CEO, Customer Says) Pharmacy Freedom Index (PFI) Insights: 5 Prescriptions for a Stress Free Holiday Great Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: apple, Customer Data Privacy, Customer Experiences, Customer Innovation, Customer Insights, Disney, Patient Centric Business Model, Pharmacy Freedom Index

41 – How to create a paperless and cashless pharmacy of the future

by Robert 4 Comments

41 – How to create a paperless and cashless pharmacy of the future

THIS EPISODE FEATURES: Interview with Fabian McCann (Founder & Pharmacy Owner, Sendascript) Pharmacy Freedom Index (PFI) Insights: Have a laugh with your team and Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: e-commerce, electronic prescription gateways, medication compliance, Mobile Prescriptions, Mobile Retail, omni-channel, paperless prescriptions, personalisation, Pharmacy Comedy, Pharmacy Freedom Index

40 – How to start creating a personalised online pharmacy experience for your patients

by Robert 2 Comments

40 – How to start creating a personalised online pharmacy experience for your patients

THIS EPISODE FEATURES: Interview with Heath Tully (e-Commerce Marketing Manager, Sigma) Pharmacy Freedom Index (PFI) Insights: Hiring your first Virtual Pharmacy Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: e-commerce, endless aisle, multi-channel, Online Scheduling, personalisation, Pharmacy Freedom Index, virtual pharmacy assistant, virtual staffing

39 – How to create a seamless multi-channel pharmacy experience

by Robert 5 Comments

39 – How to create a seamless multi-channel pharmacy experience

THIS EPISODE FEATURES: Interview with Jonathan Layton (Executive Director, Chemmart) Pharmacy Freedom Index (PFI) Insights: 2 Easy website plug-in tools to save you time Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: collaborative healthcare, e-commerce, e-Health, multi-channel, online chat, Pharmacy Freedom Index, spotcheck, voicemail

38 – How wearable technology helps pharmacists deliver primary healthcare

by Robert 2 Comments

38 – How wearable technology helps pharmacists deliver primary healthcare

THIS EPISODE FEATURES: Interview with Craig Simmonds (General Manager, Healthpoint Technologies) Pharmacy Freedom Index (PFI) Insights Great listener feedback: QR Read More ...

Filed Under: Pharmacy Freedom Index, Podcast, Transpharmation Tagged With: FitBit, iHealth, Jawbone Up, Pharmacy Freedom Index, Wearable Technology

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Latest Posts

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  • 98 – How to unlock the full potential of GuildCare and streamline your pharmacy’s professional services workflow

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