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65 – How to improve your pharmacy retail performance through better customer experiences

by Robert Leave a Comment

65 – How to improve your pharmacy retail performance through better customer experiences

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES: My 3 Key Themes from Retail Tech X & Customer Tech X Conference (Association and Communication Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Customer Data, Customer experience, Customer Journey, Customer Loyalty, Digital Platforms, digital signage, Helpful content, iBeacons, My Patients, Patient Centric Business Model, Podcast, Single customer view, virtual reality, WiFi

64 – How to succeed with Social Media in your pharmacy

by Robert Leave a Comment

64 – How to succeed with Social Media in your pharmacy

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES: Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Customer Journey, Digital Platforms, Facebook, Helpful content, My Patients, Patient Centric Business Model, Podcast, Social Media

63 – How to leverage the best of both analog and digital worlds to win your pharmacy customers hearts and minds

by Robert Leave a Comment

63 – How to leverage the best of both analog and digital worlds to win your pharmacy customers hearts and minds

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES: Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue The Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Customer Data, Customer Journey, Digital Platforms, Patient Centric Business Model, Podcast, Social Media

62 – How to plan your pharmacy’s digital future without mass confusion

by Robert Leave a Comment

62 – How to plan your pharmacy’s digital future without mass confusion

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES: Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital Delusion The myths of Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Content Planning, Customer Journey, Digital Platforms, LinkedIn, Patient Centric Business Model, Podcast, SEO, Social Media, Website

53 – How to unlock the biggest retail opportunities in your pharmacy

by Robert Leave a Comment

53 – How to unlock the biggest retail opportunities in your pharmacy

THIS EPISODE FEATURES: Interview with Brian Walker (CEO) - Retail Doctor Group Insights Grow retail sales in your pharmacy Listener debate, Customers or Patients? You Read More ...

Filed Under: Podcast, Transpharmation Tagged With: APP2015, Customer Data, Customer Journey, Customer Loyalty, Key Performance Indicators, Listener Debate, Omnichannel, PBS Reform, Podcast, Retail, Retail Experience

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Latest Posts

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  • 98 – How to unlock the full potential of GuildCare and streamline your pharmacy’s professional services workflow

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