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65 – How to improve your pharmacy retail performance through better customer experiences

by Robert Leave a Comment

65 – How to improve your pharmacy retail performance through better customer experiences

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES: My 3 Key Themes from Retail Tech X & Customer Tech X Conference (Association and Communication Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Customer Data, Customer experience, Customer Journey, Customer Loyalty, Digital Platforms, digital signage, Helpful content, iBeacons, My Patients, Patient Centric Business Model, Podcast, Single customer view, virtual reality, WiFi

58 – How smart retail technology can enhance your pharmacy’s customer experience

by Robert Leave a Comment

58 – How smart retail technology can enhance your pharmacy’s customer experience

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES: Interview with Stephen Borg, CEO and Corporate Director of Global Strategy, AOPEN Pharmacy Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Customer experience, Digital Interactive Displays, Electronic Shelf Labels, iBeacons, Innovation, Podcast, Retail Technology

30 – Why customer databases are at the core of a patient centric pharmacy

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30 – Why customer databases are at the core of a patient centric pharmacy

THIS EPISODE FEATURES: Interview with Adam Posner  (CEO & Founder, Directivity) 3 Key Learnings How to listen to Transpharmation in HALF the Time Transpharmation Read More ...

Filed Under: Patient Centric Business Model, Podcast, Team Communication, Transpharmation Tagged With: book, CRM, Customer Database, iBeacons, Loyalty, Marketing

What opportunities do the new Apple and Samsung devices present for Pharmacy?

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What opportunities do the new Apple and Samsung devices present for Pharmacy?

Listen in to hear my views on: What opportunities do the new Apple and Samsung devices present for Pharmacy? Read More ...

Filed Under: Android, Apple, Transpharmation Tagged With: apple, Apple Pay, iBeacons, NFC, Samsung

iBeacons in Pharmacy

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iBeacons in Pharmacy

Listen in to hear my views on how iBeacons can be used in community pharmacy following my recent visit to CeBIT 2014 Read More ...

Filed Under: Uncategorized Tagged With: CeBIT 2014, iBeacons

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