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101 – How interactive training can help you build a high performance pharmacy team

by Robert Leave a Comment

101 – How interactive training can help you build a high performance pharmacy team

High performance pharmacy team [Length: 49 minutes] With the Rio Olympics to begin in just under 2 months from now, it won’t be long before we once again admire and behold Read More ...

Filed Under: Podcast, Transpharmation Tagged With: high performance culture, Operational Efficiency, People Management, Podcast, training and development, tyson clarke, voista

99 – How to lawfully exit a poor performing pharmacy team member

by Robert Leave a Comment

99 – How to lawfully exit a poor performing pharmacy team member

Employee Poor Performance [Length: 45 minutes] Welcome to the Dark Side… The dark side of managing our people that is. When despite our best efforts to empower team members Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Fair Work Australia, human resources management, human resources software, my team, People Management, performance management, Podcast, probationary periods, workforce management

92 – How to create smarter hiring and induction processes for your pharmacy

by Robert Leave a Comment

92 – How to create smarter hiring and induction processes for your pharmacy

Hiring and Induction [Length: 39 minutes] Now you may be thinking, discovering your core values and establishing your business's culture sounds too hard and too Read More ...

Filed Under: Podcast, Transpharmation Tagged With: core values, culture, induction, lion retail management group, Operational Efficiency, People Management, performance management, Podcast, recruitment, sietel gill

91 – How to discover your pharmacy core values

by Robert Leave a Comment

91 – How to discover your pharmacy core values

Pharmacy Core Values [Length: 33 minutes] How often are we left scratching our heads when (another) pharmacy team member chooses to leave or needs to be released back into Read More ...

Filed Under: Podcast, Transpharmation Tagged With: core values, culture, induction, jim collins, lion retail management group, mission to mars, Operational Efficiency, People Management, Podcast, recruitment, sietel gill

90 – How to thrive in the face of adversity through specialising in pharmacy compounding

by Robert Leave a Comment

90 – How to thrive in the face of adversity through specialising in pharmacy compounding

Pharmacy Compounding [Length: 43 minutes] You’ve just borrowed a large sum of money to buy your first pharmacy, and within months you’ve noticed a familiar, yet intimidating Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Bova Compounding, Bovavet, business growth, challenges, discount pharmacies, efficiency, Nick Bova, People Management, personal development, pharmacy compounding, Podcast, resilience, specialty pharmacy

88 – How to improve your pharmacy customer experience by looking beyond profit

by Robert Leave a Comment

88 – How to improve your pharmacy customer experience by looking beyond profit

Pharmacy Customer Experience [Length: 46 minutes] Technology Is a great enabler of change and efficiency, and In our pharmacies It can help us leverage our time to create Read More ...

Filed Under: Podcast, Transpharmation Tagged With: a prescription for pharmacy, Customer experience, empathy, mouhamad zoghbi, Patient Centric Business Model, People Management, Podcast, profit, selling, service differentiation

86 – How to succeed with change management in your pharmacy

by Robert Leave a Comment

86 – How to succeed with change management in your pharmacy

Pharmacy Change Management [Length: 38 minutes] I’m sure you’d agree that the only constant in running a pharmacy business in the 21st century is change, yet It remains one Read More ...

Filed Under: Podcast, Transpharmation Tagged With: biggest mistakes, Change Management, disconnected team members, first steps, Leadership, Linda Miller, multi-generation workforce, new pharmacy roles, Operational Efficiency, People Management, pharmacy owner role, Pharmacy Profit Secrets, pharmacy workflow, Podcast, team engagement

85 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 2/2)

by Robert Leave a Comment

85 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 2/2)

Pharmacy Recruitment - Part 2/2 [Length: 36 minutes] As we learnt last week, to ensure that any new team member immediately adds value to your existing team, there is a lot Read More ...

Filed Under: Podcast, Transpharmation Tagged With: Candidate Screening, employee brand, induction process, Interview Questions, Job Ads, Locum Co, my team, Operational Efficiency, People Management, pharmacy culture, pharmacy workplace, Podcast, recruitment mistakes, recruitment process, recruitment strategy, Sue Muller

84 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 1/2)

by Robert Leave a Comment

84 – How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (Part 1/2)

Pharmacy Recruitment - Part 1/2 [Length: 29 minutes] In our quests to build smarter, more successful 21st-century businesses before it's too late, there is no greater asset Read More ...

Filed Under: Podcast, Transpharmation Tagged With: employee brand, induction process, Locum Co, my team, Operational Efficiency, People Management, pharmacy culture, pharmacy workplace, Podcast, recruitment mistakes, recruitment process, recruitment strategy, Sue Muller

80 – How to attract and retain high performance pharmacy team members

by Robert 2 Comments

80 – How to attract and retain high performance pharmacy team members

High Performance Pharmacy Team Did you know that a recent talent trends survey, of over 18,000 workers, found that 85% of employees want to leave our workplaces? As I Read More ...

Filed Under: Podcast, Transpharmation Tagged With: employee retention, human resources, multi-generational workforce, my team, Operational Efficiency, People Management, performance management, Podcast, recruitment, Roger Simpson, team communication, The Retail Solution, Transpharmation Book

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Listen To The Podcast

Latest Posts

  • Why disruption and pharmacy are a perfect marriage
  • 101 – How interactive training can help you build a high performance pharmacy team
  • 100 – A snapshot of the learnings, state-of-play, and the future of pharmacy
  • 99 – How to lawfully exit a poor performing pharmacy team member
  • 98 – How to unlock the full potential of GuildCare and streamline your pharmacy’s professional services workflow

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