THIS EPISODE FEATURES:
- Interview with Brian Walker (CEO) – Retail Doctor Group Insights
- Grow retail sales in your pharmacy
- Listener debate, Customers or Patients? You decide
- My Top 5 tips for a better APP 2015
#technology has been and is the biggest enabler of structural change in #retail #pharmacy #transpharmation robertsztar.com/episode53
Customers are using #technology to better understand the #pharmacy retailer and their offer #transpharmation robertsztar.com/episode53
Resources and Links:
- Retail Doctor Website
- Brian Walker’s Email Address – email@example.com
- Listener Question sent in by David Flack, General Manager – Business Development knowITall (The new generation loyalty system for your pharmacy)
- Be 1 of the 1st 100 to receive your Transpharmation Anniversary Bundle for just the cost of shipping.
- APP 2015 Resources
- Business Planning Series: Episodes 43,44,45,46, and 47
- Organise a FREE Quick Chat or Chin-wag at APP
- Register for FREE Meetup at APP 2015
- 5 Prescriptions for a Stress Free Holiday
- Send me a voicemail to be featured in an upcoming show.
Top 5 Tips for a better APP Conference:
- Go Paperless
- Assess what you and your business needs to gain from APP (involve your team)
- Plan your time & Schedule meetings
- Plan an Implementation day when you return
- Have Fun!
My 3 Key Learnings
- Map your customers journey
- Know your Retail Key Performance Indicators (KPI’s)
- Turn a weakness into a strength
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OVER TO YOU!
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