Robert Sztar - Transpharmation

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53 – How to unlock the biggest retail opportunities in your pharmacy

by Robert Leave a Comment

Reading Time: 2 minutes

THIS EPISODE FEATURES:

  • Interview with Brian Walker (CEO) – Retail Doctor Group Insights
  • Grow retail sales in your pharmacy
  • Listener debate, Customers or Patients? You decide
  • My Top 5 tips for a better APP 2015

The @retaildoctor writes your prescription for #pharmacy #retail success #transpharmation robertsztar.com/episode53

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The physical store is still the jewel in the crown for #pharmacy businesses #transpharmation robertsztar.com/episode53

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#technology has been and is the biggest enabler of structural change in #retail #pharmacy #transpharmation robertsztar.com/episode53

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Customers are using #technology to better understand the #pharmacy retailer and their offer #transpharmation robertsztar.com/episode53

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 Resources and Links:

  • Retail Doctor Website
  • Brian Walker’s Email Address – brian@retaildoctor.com.au
  • Listener Question sent in by David Flack, General Manager – Business Development knowITall (The new generation loyalty system for your pharmacy)
  • Be 1 of the 1st 100 to receive your Transpharmation Anniversary Bundle for just the cost of shipping.
  • APP 2015 Resources 
  • Business Planning Series: Episodes 43,44,45,46, and 47
  • Organise a FREE Quick Chat or Chin-wag at APP
  • Register for FREE Meetup at APP 2015
  • 5 Prescriptions for a Stress Free Holiday
  • Send me a voicemail to be featured in an upcoming show.

Top 5 Tips for a better APP Conference:

  1. Go Paperless
  2. Assess what you and your business needs to gain from APP (involve your team)
  3. Plan your time & Schedule meetings
  4. Plan an Implementation day when you return
  5. Have Fun!

My APP Resources Page 

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My 3 Key Learnings

  1. Map your customers journey
  2. Know your Retail Key Performance Indicators (KPI’s)
  3. Turn a weakness into a strength

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OVER TO YOU!

Let us know YOUR key takeaways from this episode by leaving a comment below. I personally read and respond to every comment!

Filed Under: Podcast, Transpharmation Tagged With: APP2015, Customer Data, Customer Journey, Customer Loyalty, Key Performance Indicators, Listener Debate, Omnichannel, PBS Reform, Podcast, Retail, Retail Experience

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Copyright 2014 Robert Sztar All Rights Reserved
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P: 1300 798 995
E: robert@robertsztar.com
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