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58 – How smart retail technology can enhance your pharmacy’s customer experience

by Robert Leave a Comment

Reading Time: 2 minutes

GET YOUR FREE COPY OF TRANSPHARMATION MAGAZINE THIS EPISODE FEATURES:

  • Interview with Stephen Borg, CEO and Corporate Director of Global Strategy, AOPEN
  • Pharmacy Website Masterclass details
  • How Google is about to make life tough for Chemist Warehouse.
  • Retail Technology Innovations
“Information equals a purchase” @AOPENAmerica #pharmacy #transpharmation

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#technology can empower your #pharmacy team to create a remarkable customer experience #transpharmation

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Digital Interactive Panels allow a seamless transition between online and in-store #pharmacy experiences #transpharmation

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Display merchandising and Price ticketing in your #pharmacy can be fully automated #transpharmation

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 Resources and Links:

Click Here to Subscribe

 VISUAL DEMONSTRATION VIDEO’s:

Through-Glass – Interactive Digital Display Devices

Commercial tablet devices (mounted)

iBeacon’s

  iBeacon’s at CeBIT 2014:

Electronic Shelf Labels & In-store Promotional Signage

AOPEN Brochure

Can Google give you a Free Kick? (to promote you above Chemist Warehouse?)

  • Test your website’s mobile responsiveness
  • Google’s Tips for a mobile responsive website
  • Mobile Friendly Pharmacy Websites (as at 9/4/2015):
    • YouSave Chemist
    • Blooms the Chemist

Chemist Warehouse Google Test Results:

                        Screenshot 2015-04-09 13.39.00      

Episode 37 – How to build your first pharmacy website

LIVE Periscope TV Video’s:

 

LIVE Show Introduction (apologies for the abrupt cut off..)

LIVE on #Periscope: #Transpharmation Episode 58 Introduction https://t.co/p8bt13PTjt

— Robert Sztar (@robertsztar) April 9, 2015

 

LIVE Show Introduction (Part 2)

LIVE on #Periscope: #Transpharmation Episode 58 Intro Preview https://t.co/mKP00Q7Lv2

— Robert Sztar (@robertsztar) April 9, 2015

 

LIVE Show Preview Video (@AOPEN Retail Evolution Lab)

 

LIVE on #Periscope: #Transpharmation Show Episode 58 Preview https://t.co/3lSmgfO6jw — Robert Sztar (@robertsztar) April 9, 2015

________________________________________________________________

My 3 Key Learnings:

  1. Make the technology seamless and invisible
  2. Use retail technology to negotiate a better rental agreement with your landlord (e.g passing traffic)
  3. The technology to maximise our team’s strengths (e.g customer engagement & relationships) in now here.

_______________________________________________________________________

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OVER TO YOU!

Let us know YOUR key takeaways from this episode by leaving a comment below. I personally read and respond to every comment!

Filed Under: Podcast, Transpharmation Tagged With: Customer experience, Digital Interactive Displays, Electronic Shelf Labels, iBeacons, Innovation, Podcast, Retail Technology

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